Delivery Time and Shipping Costs
Once you place an order, you will receive a confirmation email containing your order number, which can be used to track the status of your order. After your order is packed and shipped, another email will provide more details, so please check your inbox (and spam folder) for these updates. If you don’t receive an email after one business day and have checked your spam folder, contact us as soon as possible.
RCMonkeys Delivery Service
- Domestic (Netherlands): Orders placed by 5 p.m. will typically arrive the next business day. Please note that orders to the Wadden Islands may be delayed due to boat transportation.
- Free Shipping: Spend over €50 in our webshop for free shipping within the Netherlands.
Discreet and Anonymous Packaging
Our products are packaged in unbranded, plain packaging to ensure privacy. Only your delivery address will appear on the outside, keeping the contents discreet.
Delivery Process
Please plan to be home on the day of delivery. If you’re unavailable, the delivery person may attempt to deliver to a neighbor. Otherwise, the package will be sent to the nearest collection point, with a note in your mailbox informing you of its location. Deliveries are made Tuesday to Saturday from 8 a.m. to 6 p.m., though exact timing cannot be guaranteed.
Shipping Options and Costs by Country
Within the Netherlands
- Mailbox Package with Track & Trace: €4.75. Free for orders over €50.
- Mailbox Package with Track & Trace: €9.95. Free for orders over €100.
Note: Orders outside the Netherlands are at your own risk. Please check our checkout page for the latest shipping rates and options.
Shipping Costs per European Country (via DHL)
Country Shipping Cost Free Shipping Threshold Netherlands €4.75 €50 Belgium €9.95 €100 Germany €12.95 €150 France €14.95 €150 Luxembourg €12.95 €150 Austria €15.95 €200 Denmark €15.95 €200 Italy €17.95 €200 Spain €17.95 €200 Portugal €19.95 €200 Sweden €19.95 €200 Finland €21.95 €250 Norway €25.95 €250 Switzerland €25.95 €250 Ireland €17.95 €200 Poland €15.95 €200 Czech Republic €15.95 €200 Hungary €16.95 €200 Slovakia €16.95 €200 Slovenia €16.95 €200 Estonia €21.95 €250 Latvia €21.95 €250 Lithuania €21.95 €250 Greece €24.95 €250 Romania €19.95 €250 Bulgaria €19.95 €250 Croatia €18.95 €250 Note: Shipping times and conditions may vary depending on the country. Orders shipped outside the Netherlands are handled at the customer’s own risk, with estimated delivery times dependent on local DHL logistics.
Safety Regulations
Please remember that our products are for research purposes only and are not intended for personal use. If you’re unsatisfied with your order, see our return policy for further assistance.